PROJECT NAME
Merchant Dashboard
ROLE
• Sr. UX Designer
TOOLS
• Photoshop
• Sketch App
• Invision
• Jira
• Whiteboard
• Sketch Pad
Merchant Dashboard is a product that allows retailers to process orders. It is designed to help retailers quickly process online orders in the most efficient way possible.
The main issue to solve was that it took retailers a long time to process each order. A solution was conceived that would allow retailers to process orders in bulk, or multiple orders at once, which would save time.
Specific goals included allowing the user to see more orders above the page-break line on the display and designing an adaptable mobile version.
Design Process
Develop an overall strategy for the product and take into account typical user journeys in the order fulfillment process.
Come up with rudimentary designs for the interface and common use cases that address previous friction and pain points communicated by retailers.
In collaboration with the Product Manager, created acceptance criteria and description for stories to be created in Jira (agile project management application). Work with front-end developers to implement stories through grooming sessions and ad-hoc meetings.
When stories are completed, conduct UAT (User Acceptance Testing) with the Product Manager in order to approve visuals and functionality.